20 December 2016
We are often asked about lost property, especially over the summer months when there's an increase in visitor numbers. So, if you've spent the day sight seeing with us and have forgotten or lost something on a red bus, we encourage you to contact us immediately.
Yes, we try our best to reunite people with their forgotten or lost property. However, we can't guarantee your forgotten or lost item/s will be found by a red bus team member or handed in by a fellow passenger.
If you've forgotten or lost something, there are four ways to report your forgotten or lost property:
It's important to gives us the following information when reporting a forgotten or lost item/s:
Remember, the more information you give us, the quicker we'll be able to follow up on your forgotten or lost proprerty.
A red bus team member will get in touch with you to let you know your forgotten or lost property has been found.
It is up to you to collect your forgotten or lost property. A collection date, time and place will be arranged between you and a red bus team member.
Do you have a question? Email us at info@citysightseeing.co.za, send us a message on Facebook, or tweet us from Cape Town or Joburg using the hashtag #AsktheRedBusSA.
