City Sightseeing Cape Town – Frequently Asked Questions

1. What is the City Sightseeing Cape Town hop-on hop-off service?

City Sightseeing Cape Town offers an open-top, double-decker red bus tour that lets you hop on and hop off at over 30 stops, covering must-see Cape Town landmarks like Table Mountain, Camps Bay, Kirstenbosch Gardens, and the V&A Waterfront. Explore at your own pace using our circular route network.

2. How many routes are available, and what are their durations?

  • Red City Tour: ±90 minutes
  • Blue Mini Peninsula Tour: ±140 minutes
  • Purple Wine Tour: ±30 minutes

All ticket types include access to all routes.

3. Where can I purchase tickets?

  • Online: Buy on our official website for the best price.
  • Ticket Offices: Located at the V&A Waterfront (outside the Aquarium) and 81 Long Street, Cape Town.
  • Onboard: Buy directly from the driver (card payments preferred).

4. Are there discounts for online bookings?

Yes, save when you book tickets online in advance.

5. What are the ticket options and validity?

  • Classic Ticket: 1 day
  • Premium Ticket: 2 consecutive days (includes Sunset bus Tour & a Cruise)
  • Deluxe Ticket: 3 consecutive days (includes Sunset bus Tour & 2 Cruises)

Valid on all routes and valid by calendar day (not 24 hours).

6. Is commentary available in multiple languages?

Yes. Audio commentary is offered in 15 languages including English, Afrikaans, Zulu, Arabic, Dutch, French, German, Italian, Japanese, Mandarin, Portuguese, Russian, Spanish, Swedish, and Turkish. A kids’ channel is also available. Headphones provided free of charge.

7. Can I start the tour from any stop?

Yes, hop on at any official stop. The main terminals at the V&A Waterfront and 81 Long Street are recommended for ticketing and information.

8. How frequently do the buses run?

Bus frequency varies depending on the season and time of day. View the latest timetable here.

9. How can I track bus arrivals in real-time?

Use our live bus tracker or scan the QR code at your stop.

10. Are the Blue Route buses blue?

No, all buses are red! Look for the digital destination sign at the front and entrance, which indicates the route (Red, Blue, or Purple).

11. Do tickets include entrance fees to attractions?

Standard bus tickets do not include attraction entries. For value, choose our Cape Town Pass, which includes both transport and entrance to top attractions.

12. Are there child or family tickets on the Cape Town City Sightseeing Hop On Hop off tour?

  • Children 0–3: Free (Children must be accompanied by an adult)
  • Children 4–17: Child rate (Younger Children must be accompanied by an adult)
  • Adults: Standard fare
  • Family tickets: Please click here

13. What is the refund and cancellation policy?

Online vouchers are valid for 14 days from travel date. Refunds (R20 fee) can be requested at least 24 hours before your planned tour.

14. Do the buses operate year-round?

Yes. Hop-on hop-off tours run every day of the year, except during certain major events like the Cape Town Cycle Tour or city marathons.

15. What additional tours or day trips do you offer?

  • Cape Point & Penguin Explorer Tour – Boulders Beach & Cape of Good Hope
  • Franschhoek Wine Tram Explorer – Return transfer to the Wine Tram
  • Sunset Bus Tour – Evening drive with panoramic views

Book online for best rates. City Sightseeing Live guided Day Tours.

16. How can I contact City Sightseeing Cape Town?

  • Phone: +27 21 511 6000 (08:00–17:00)
  • Email: info@citysightseeing.co.za
  • Locations: 81 Long Street, Cape Town

For tickets, live tracking, and visitor info, visit City Sightseeing Cape Town.