Q: So what exactly is HOP-ON, HOP-OFF?
In simple terms, hop-on, hop-off means you can jump on and off our bus tour at any of our designated stops, as many times as you wish. Your bus ticket is valid for travel on our circular route (loop). So eventually, you get back to your starting point. You can get off at any of the stops along the way, explore and show the same ticket to get on the next passing bus to continue the loop. Our hop-on, hop-off Johannesburg bus tours give you the flexibility to plan your day, your way. You can choose to stay on board the entire route and let us take you for a scenic spin, or hop-off at the destinations you want to further explore. Once you've seen it, done it and selfied it, you simply wait for the next bus to come along to rejoin the tour
Q: How many hop-on and off stops are there?
There are 12 City Sightseeing bus stops around the Johannesburg tour routes
Q: Where can I buy a ticket for the tour?
The cheapest tickets will always be found right here on our website, but you can also purchase tickets from our tour office located at the Zone Shopping center in Rosebank or on our buses (Credit card only), and from most hotel concierges
Q: Is there a commentary available?
Tune in to our fantastic pre-recorded commentary on all our open top bus tours and our boat trips. Discover facts and stories about Johannesburg from our entertaining virtual guide, available in the following languages:
English, French, German, Italian, Spanish, Portuguese, Japanese, Afrikaans, Zulu, Mandarin, Russian and the Kids channel in English.
Listen in via a pair of new headphones, which you get free (and keep) when when you board the bus - or feel free to bring your own.
Q: Where can I start my tour?
We recommend that you start tour office located at the Zone Shopping center in Rosebank. Our tour is designed with Rosebank as the Main departure point (Stop 1). Our route and our timetable are designed to ensure that the very last bus will always get you back to this stop. You can however get on the buses at any of the stops along the route - but please make sure you familiarise yourself with the departure time of the last bus that can return you to such a stop. If you are unsure, please check with one of our team members on the day.
Q: How can I reach your tour office in Rosebank
The tour office is next to the Gautrain station, in the Zone shopping center. On exiting the Gautrain station, look for KFC and from there walk towards Hamley's Toy store. We are next door. You can also drive there by car (The Zone has a massive underground card park) or use a taxi to reach us. Don't forget we operate a free hotel shuttle from selected Sandton Hotels. More details here
Q: When will the next bus arrive?
Log onto our live bus tracking on our website by scanning the QR code on the bus stop or via our website and never miss a bus with live arrival times. Spend a little longer sipping that latte, browsing the museum or taking that all-important selfie, then simply arrive 5 minutes early at the bus stop. Save memory-making minutes on your city adventure.
Q: At what time do the tours start and how often do the buses run?
Check our tour timetable online to study the most up to date departure times and bus frequencies
Q: If we purchase online, when and how do we get tickets?
After payment, you will receive a bar code by email. On the day of your tour, simply present this on your mobile phone (or by printing it out) and our team members will print your boarding pass. It's that easy!! Once the boarding pass is printed, you will use this to travel for the duration of the tour. Don't lose it, it's like gold (cash) and cannot be replaced
Q: Can I purchase a ticket on the bus
Yes, you can hop on at any of our designated stops and get your tickets from the driver but please be aware that our drivers only accept credit (or debit) cards or online bar codes.
Q: Is there a discount for purchasing in advance?
Yes, online tickets are cheaper than in destination tickets purchased on our buses or in our ticket office
Q: Is the online ticket valid for the chosen date only?
Unless you have purchased a reduced price or special ticket, the standard hop-on hop-off voucher you buy online can be presented for 14 days from the date chosen during the online sale. Once the boarding pass is printed, the tickets are valid for the duration that you chose
Q: Do the Hop On - Hop Off bus tickets include the attraction entrance fees
No they don't but the bus ticket offers discounts at a number of attractions.
Q. Am I guaranteed a seat if I have a ticket?
Our seating is available on a first-come first-serve basis. We do increase our departures during peak season to accommodate increased interest, but unfortunately seating can not be guaranteed for any specific departure or pick up location.
Q: What is the duration of the tour?
Red City Tour: 150 minutes, Soweto tour: 120 minutes.
Q: Do your tours operate all year round?
Yes. Rain or shine (and its not bad when it rains as we make sure we send buses that have some cover over the front part of the upper deck and turn the heaters on below). So we operate throughout the whole year (with the exception of selected dates shown in the timetable )
Q: Do I get a free bus ticket on my birthday?
Sadly we are unable to offer this. You can however purchase a ticket here on our website.
KIDS BIRTHDAYS: You are able to register your child aged 4-15 on our Kids Club and we will send them a free ticket on their birthday together with another kids ticket so your son or daughter can take a friend. Please note, that a kids club registration must be done a minimum of 15 days prior to the birthday in order for the free tickets to be sent. Tickets are sent 14 days ahead of the actual birthdate and can be used within 4 weeks from the date they are sent.
Q: Do the tour buses offer hotel pick up?
We do operate a hotel shuttle from selected Sandton Hotels. Please see the timetable for details.
Q: Do you have any offices where I can seek assistance
Yes at the Zone shopping center in Rosebank and in the Gold Reef City Casino Hotel lobby.
Q: Are the attractions open?
The Apartheid Museum is closed on Monday's and Tuesday's